Hendersonville, Tennessee – The City of Hendersonville is reminding residents and businesses to enroll in HvilleAlert, a free emergency notification system that provides important updates about severe weather, emergencies, and other city-related information.
City officials said the service is available to anyone living within the Hendersonville city limits and is designed to keep people informed when urgent situations develop.
Subscribers can receive notifications through phone calls, text messages, or email, depending on the type of alert and the preferences they select when registering.
Service offers several types of important alerts
HvilleAlert provides three primary categories of notifications.
The first category includes emergency communications, which are reserved for urgent situations requiring immediate attention. These alerts may include emergency road closures, evacuation notices, severe storm recovery updates, and urgent police-related incidents. Emergency notifications can be delivered by phone call, text message, or email.
The second category covers weather warnings issued through the National Weather Service. Residents who want to receive these notifications must first create an account and choose the specific weather alerts they wish to receive.
To activate weather notifications, users are required to provide a primary address during registration. Officials explained that weather alerts are sent only for the address listed in the account. People who want weather notifications for multiple locations will need to use the service’s mobile application.
The third category includes general communications, which cover less urgent but still important community information. These updates may include trash collection schedule changes, road closures caused by construction projects, traffic accidents, or community events such as parades. General notices are delivered through text message and email.
City officials said the notification system helps residents stay informed about both emergency situations and everyday service updates that may affect travel or daily routines.
In addition to the standard notification system, HvilleAlert’s service provider, CivicPlus, offers a free mobile application called myAlerts.
Although downloading the app is not required to receive HvilleAlert notifications after signing up, officials said it becomes necessary for users who want to receive weather warnings for multiple locations rather than just a single registered address.
The myAlerts application is available as a free download through both the Google Play Store and the Apple App Store.
Residents who have questions about the HvilleAlert notification system or need assistance with enrollment can contact the city’s public information officer at 615-590-4734.
City officials encourage residents and local businesses to register for the free service so they can receive timely information during severe weather, emergencies, and other situations affecting the Hendersonville community.
